Infrastructure Services

Find peace of mind knowing your systems are protected and functioning at optimal efficiency. We can help you find the equipment your organization needs, keep your server secure and your systems running, and ensure your network is documented.

Scheduled Support

It's always best to take a proactive approach to managing technology. With regular maintenance and updates, your systems will be more protected against security threats and emergency situations that can end up costing far more in the long run. TACS provides on-site maintenance service on a regular basis, as needed. Our typical routine includes:

  • Windows and Office system updates
  • Anti Virus health and updates
  • Disk health and cleanup/optimization
  • Miscellaneous technology issues that arise

Remote Server Monitoring

TACS offers low-cost, basic monitoring for your Microsoft Server Systems on a short or long-term basis. We'll keep an eye on your server every day, Monday through Friday, for these necessities:

  • Backup checks
  • Microsoft update maintenance during off-hours
  • System performance
  • Disk health
  • Security/Anti-Virus checks
  • Email server monitoring

Internet & Email Support

Most organizations rely heavily on the Internet to conduct daily business. When your connection is down or your email server is not behaving, we can help. We'll troubleshoot issues and work with your other vendors (Internet Service Provider, web host, etc) to get your connection restored as soon as possible and with the least amount of frustration.

Other Technology Problems

Is your computer acting up (when is it not!?)? Did your email stop working? Our staff and subcontractors are ready to troubleshoot and fix various technology problems. We're not only professionals, but also enthusiasts who enjoy technology and keeping up on current trends and important IT issues. We provide support around the following general platforms:

  • Windows (Desktop and Server)
  • Macintosh (OSX)
  • Office application support (all versions)
  • General technology troubleshooting (Printers, Projectors, PDA's, MFP's, tech gadgets, iPhones, etc)

Office Changes

Moving your office? Need to add a user account to your server or set up a new workstation? Not only can we help make these changes, we can train you to manage the IT needs of new employees so you don't have to pay someone every time your organization goes through a change! This is particularly beneficial to organizations who have a staffer with some IT experience.